Accessibility Statement

Shipping Information

We understand how important it is that your order arrives promptly. We provide multiple shipping options to fit your needs.

Holiday Shipping Schedule
Yale will be shipping orders placed on through Dec. 22nd. The warehouse will be closed for the holidays and maintenance purposes from Dec. 23rd to Jan. 7th. Shipping operations will resume Jan. 8th, 2024.

Shipping Policy Lead Time:
Standard lead time is 3 business days (Monday - Friday) after submitting an order. Please note, the lead time does not include the time in transit. For Keyed Alike services, please add up to 2 additional business days for lead time.

Shipping Methods:
UPS Ground, UPS 3rd Day Select, UPS 2nd Day, UPS Next Day Air.

Shipping Costs:
Shipping costs will be calculated upon placing an order.

All products are invoiced FOB our factory in New Haven, CT. Title and risk of loss and damage pass to you upon our transfer or product to the carrier. You will be invoiced and agree to pay all higher freight charges for extra destinations and for a special carrier(s) designated by you. Shipping schedules are estimated only and cannot be guaranteed. We are not liable for any delay in shipments. Discrepancies must be noted with the carrier upon receipt as they are your reasonability to claim.

Looks like you're browsing from outside the U.S. or Canada

Yale Global coverage includes EMEIA, Mexico, Australia, Asia, Central and S. America.